After-Sales Compensation Policy

Trusted Doll Supplier. Elevating Experiences, Every Step！

I. Transportation:

1. If the delivery time for the love dolls you purchased exceeds 50 business days, we will provide a full refund and send you the doll for free.

※The following special circumstances do not follow the above time limits:

①If the product has special features such as electric buttocks, oral sex, hair transplant, etc., or if there are special requirements for the doll's functions that lead to a longer production time, we need to agree on the delivery time separately. If some functions require additional payment or confirmation from the customer before production, the compensation time will be calculated from the completion of the confirmation.

②If the product is shipped from China but due to special holidays or factory scheduling, the production time is significantly extended.

③If the product is shipped from China, and it is a special brand such as Elsa Babe, Fanreal, etc., the production time is extremely long.

④The maximum delivery time for the US warehouse is 10 days, and the compensation time is 20 days. The maximum delivery time for European and Canadian warehouses is 15 days, and the compensation time is 30 days. If the overseas warehouse is out of stock, we will promptly contact the customer within 2 days after the order is placed, and the compensation time will be calculated from the final confirmation time of the order.

2. If the customer cannot receive the product due to non-responsibility issues such as customs clearance, lost items during express delivery, etc., the customer can choose a full refund or a free replacement product.

3. In case of wrong product delivery, please contact us by taking photos or videos within 24 hours after receiving the product, and send the product to our designated location. We will compensate for the postage and send the correct product. We will agree on a compensation time with you. If it exceeds this time, we will refund the payment for this product.

4. If the product is damaged during transportation, we will check the product before shipment and keep a confirmation photo before shipment. However, if the product is obviously dirty or damaged when the customer receives it, the compensation will be based on the degree of damage. You need to contact us by taking photos or videos within 24 hours after receiving the product, and the compensation range is $10-100, excluding major damages. If there is major damage, such as serious skin damage, limb or other body parts fracture, etc., we will provide a full refund or resend the product depending on the severity.

5. If the recipient fails to clear customs or pick up the product after multiple contacts and notifications, resulting in the product being returned or lost, we will not be responsible for any liability.

6. If the address or contact information provided by the customer is incorrect, and after multiple attempts to contact and notify the customer, the customer still does not respond, resulting in an extended delivery time, lost items, or delivery failure, we will not be responsible for any liability.

II. Product quality and defects:

1. If there is significant damage to the product that is not caused by human factors, such as the fracture of the main bones (trunk, thighs, etc.) or extensive cracking of the skin due to material or quality problems, we will provide compensation at half or full price depending on the severity of the damage. Certain special functions (such as heating, electrically powered buttocks, electrically powered fellatio, suction, etc.) are not covered.

2. If customers discover minor damages during the unpacking process after delivery, such as broken eyebrows or nails (excluding detached nails or eyelashes), smeared makeup, minor skin cracks, or protruding fingers, compensation will range from $10 to $100. In case of significant damage, full compensation or replacement will be provided. In case of mismatched or missing options or functions, compensation will be made at twice the amount of the mismatched or missing option, with a minimum payout of $10. Unpacking must be done within 7 days of delivery and photographic or video evidence must be provided.

Della is one of a kind...

The Della doll from FanReal is very well made and realistic. I recommend FanReal doll. No issues with ordering from BetterLoveDoll as well. Della came packaged securely and well padded with wrapping. Very nice doll and she is fun to dress in various outfits and lingerie that I bought while waiting for her arrival. Anyone looking for a companion doll, Della will not disappoint.

Note: In the photo Della has on a different wig that I also bought along with a lingerie piece. The necklace is also provided by me. These did not come with the doll.

Très satisfait des service de love dolls et David le vendeur a L.A.

Superbe produit et poupée qui me satisfais au plus haut point et des réponses et commentaire de aide du vendeur.

WOW! Thank you for the wonderful photography! You've dressed her up so beautifully. However, smoking is harmful to health, so smoke less~

A Two-Faced Beauty

Getting real life sex doll out of the box was quite the workout and it took a few of us to heave her out and get her sat on chair, thus far still without a head. Taking the rest of the items out of the box, I was really happy to see that the doll had arrived with two different heads, both a soft one, and a hard one. I have to say, I was shocked and quite amazed by how beautiful and realistic-looking the heads were. Considering the vast range of quality of sex dolls out there, this Starpery Doll is definitely on the higher end! The soft head has more sweet and sexy look with amazing dewy skin with light freckles, glossy lips and mouth that you can open. The hard head has a more sultry kink of look, with fair skin and dark brown eyes and a fixed mouth. You can even reposition the eye balls! You can see both in the images below. The soft mouth is definitely my favorite out of the two, but I was pretty amazed by just how beautiful they are and super impressed with the attention to detail. Did I have a little crush on Wayne? Quite possibly!

I think the Wayne TPE Sex Doll is one of the most realistic-looking sex dolls I've seen!

I think the Starpery Wayne TPE Sex Doll is one of the most realistic-looking sex dolls I've seen! The attention to detail in the skin and face especially is amazing. It has a beautiful body with inviting curves that feels wonderful to play with. Aside from the usual drawbacks of TPE sex dolls, which are easy to damage, I think this is a top quality sex doll that's worth the investment. The only thing to keep in mind is that this doll weighs around 40 kg so requires a fair bit of strength to move!

Victoria Unboxing 161cm J-cup 6Ye The Perfect BBW Love

I have to say this doll purchase came with the best chat support ever thanks to David. He helped me in just about everything I was looking for into my queen. She looks elegant & voluptuous those natural green eyes and bob black hair are a killer combo in/out of bed.
This was all thanks from the help of David contacting 6Ye for any changes I made.
Thank you David as I said before I'll be back to buy another 161J in the future around early summer.
Victoria's body is simply amazing I can't stop groping her breast in bed and just cuddling up against her like a scared child to his mother. Just imagine having a body like this in your bed every single night. I am extremely happy with my 3rd BBW gal of the year.

I. Transportation:

II. Product quality and defects:

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Let customers speak for us